Privacy Policy

Last Updated: June 17, 2025

Eliquid Wholesale (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, eliquidwholesale.org, make purchases, subscribe to our newsletter, or interact with us at our retail location (Dessert Winds Smoke Shop, 6222 14th Street West, Bradenton, FL 34207). By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you place an order, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, billing/shipping address, and payment details (processed securely via third-party providers).
• Non-Personal Information: We collect data such as your IP address, browser type, device information, and browsing behavior (e.g., pages visited, time spent) through cookies and analytics tools.
• Retail Interactions: At our retail location, we may collect your name, contact details, or purchase history if provided voluntarily.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including shipping and payment processing.
• Send newsletters, promotions, or updates if you opt-in (you can unsubscribe anytime).
• Respond to inquiries or provide customer support.
• Improve our website, products, and services through analytics.
• Comply with legal obligations, such as age verification for vaping products.
• Prevent fraud and enhance security.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience (e.g., remembering cart items).
• Analyze website performance (e.g., via Google Analytics).
• Deliver personalized ads (if applicable).

You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality. For details, see our Cookie Policy (if separate).

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service Providers: Third parties for payment processing (e.g., Cart32), shipping, email marketing, or analytics, who are contractually obligated to protect your data.
• Legal Authorities: If required by law, such as for tax reporting or age verification compliance.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your data. However, no online transmission is 100% secure, and you share information at your own risk.

6. Your Rights

Depending on your location (e.g., UK under GDPR, US under CCPA), you may have the right to:

• Access, correct, or delete your personal information.
• Opt-out of marketing communications.
• Request data portability.
• Opt-out of data “sales” (as defined by CCPA, though we do not sell data).

To exercise these rights, contact us at support@eliquidwholesale.org or call 941-281-2941 (US) or +44 808 168 9466 (UK). We may verify your identity before processing requests.

7. International Data Transfers

As we operate in the US and UK, your data may be transferred across borders. We ensure compliance with GDPR for UK/EU customers and use appropriate safeguards (e.g., Standard Contractual Clauses).

8. Children’s Privacy

Our services are not intended for individuals under 21. We do not knowingly collect data from minors. If you believe we have such data, contact us to have it removed.

9. Third-Party Links

Our website may link to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices. Review their policies before sharing data.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted here with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

11. Contact Us

For questions or concerns about this Privacy Policy, contact:

• Email: support@eliquidwholesale.org
• Phone: 941-281-2941 (US) | 888-860-0899 (US) | +44 808 168 9466 (UK)
• Address: Eliquid Wholesale, c/o Dessert Winds Smoke Shop, 6222 14th Street West, Bradenton, FL 34207, USA